Frequently Asked Questions
Are Your Products Genuine?
Are Your Products Genuine?
Yes! We source only from UK and EU suppliers with a solid background of supplying branded goods.
We then check stock rigorously to ensure we only offer genuine items.
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
How Long Does Express Delivery Take?
How Long Does Express Delivery Take?
Express Delivery will be dispatched the same day (Orders placed Monday to Friday before 4pm). and will be with you in 1-2 working days.
Is There A Delivery Charge?
Is There A Delivery Charge?
Standard Delivery is free
Express Delivery is £6.99
Can I Track My Order?
Can I Track My Order?
Yes! Once your order is dispatched we will email over a confirmation email containing your tracking number so please ensure a valid email address is sup
Returns and Refunds
Can I return my Item?
Can I return my Item?
Yes! we offer a 30 days return policy. Simply get in touch via our info@trading-tech.co.uk inbox with your order number and we will send out a pre paid returns label.